Introduction
Here at the Outsourcer, we are a top provider of expert Telesales and Telemarketing services. We were founded with the aim of lowering the cost associated with growing your business without sacrificing quality work.
We help business owners strengthen their visibility by creating customized Telesales and Telemarketing strategies that align with the client’s business requirements. Our data-driven approach combined with knowledge gained from years of Telesales and Telemarketing has proven time again to deliver outstanding results for our customers.
Let us help you take your business to the next level!
The Challenge
The Outsourcer has observed certain gaps that most Telesales and Telemarketing companies may not address.
Here are a few observations:
Pricing: Some businesses get caught out paying high fees for Telesales and Telemarketing services.
Solution – The Outsourcer offers competitive pricing and has built a reputation by offering low prices.
Quality: Some telemarketing companies recruit low quality agents.
Solution – The Outsourcer is relentless in our pursuit of recruiting the most qualified people to hire for each new position, guaranteeing we deliver high quality results.
Training: Other telemarketing companies lack training and ongoing support for their agents.
Solution – The Outsourcer provides intensive training to ensure only the best agents work on each campaign and we provide ongoing support to maintain quality.
Why Us?
We have an unwavering focus on excellence and continuous improvement, And we will strive to deliver you and your business world class services and high level results.
We have an unwavering focus on excellence and continuous improvement, And we will strive to deliver you and your business world class services and high level results.
The Outsourcer will always protect the interests of our customers and support their long term goals.
Our Team Deliverables
All our team have the ability to handle high volume outbound or inbound phone calls to engage and meet our key growth metrics.
We are passionate, energized and have the entrepreneurial spirit and attitude to succeed in the role.
Each agent has…
- Excellent communication skills both verbal and written.
- Ability to articulate a value proposition and get to the decision maker.
- Exceptional cold calling, lead generation, telemarketing or telesales skills.
- High level of accuracy and attention to details.
- Proficient in google doc, spreadsheets and data entry.
- Ability to adapt to new tools and software. Ability to think fast on their feet.
- Convince customers and establish relationships.
- Gather correct customer information during a conversation to make an appointment.
- Actively source new business opportunities.
- Submit reports on sales lead journeys.
- Investigate and find contact details for targeted key areas.
- Assist the sales team in managing sales and marketing campaigns including follow up calls.
- Raise awareness of current campaigns.
- Develop and maintain a sales prospecting database for the company ensuring that all new entries in the database are of an acceptable standard in terms of accuracy.
Customer Support
“We have drastically improved all of our KPIs… customer satisfaction is higher than ever!”
That is typical feedback from our customers.
The Outsourcer is a leader for customer care and support. All our people are highly competent with exceptional written and verbal English skills, quick to think on their feet and take pride in offering a world class customer experience.
We are considerate to the needs of our clients and their customers, and we are fast to adapt to the ever-changing business landscape and we’re constantly on the lookout for new and innovative technologies that will improve our performance and quality of work.
CONTACT
Let's do this together.
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We have created a price framework for all our services. This includes the service provided, starting price per service, amount per hour, week or month, quantity per agent and sub total amount paid.